TERMS & CONDITIONS
Face-to-Face Workshop Bookings
All workshops have limited places. Please choose your workshop date and location carefully as workshops are non-refundable. You may transfer your booking to another date or location, providing we have a minimum of 21 days notice and there is a place on the workshop you wish to transfer to. For bookings made from 16th March 2020 onwards, Upcycled & Co. has the right to change your face-to-face workshop to an online session should it be deemed necessary to do so for any reason. In circumstances such as this, a live online workshop will be run in place of the face-to-face class and will be available for 7 days for you to watch. You will be provided with the workshop notes, and paint, brushes and pieces to paint as you would have been in the face-to-face class.
Online Workshop Bookings
Online workshops are non-refundable and cannot be exchanged for any other item. To ensure you have full access to your workshop as and when you want it, we recommend you download the videos to your own device. You will have access to the workshop for 7 days so please download it during this time. We are unable to send you videos as they are removed and archived.
Privacy Policy
When you give us your contact details you can be assured they will be held securely on our database. We will never give your name or any other details to any other person or company. You will always have the option of removing your name from our records if you choose (any email from us will have an unsubscribe option).
Damaged Goods
The most important thing is that our customers are happy. We will be very careful to package your items to ensure they arrive in perfect condition. In the unlikely event that your item is damaged during the shipping process, please contact us and we will rectify any issue immediately.
Cancellation
Once an order has been placed online through our website it cannot be cancelled.
Returns
Please choose carefully as products cannot be returned, refunded or exchanged.
Pricing
All pricing on our website include GST and are in New Zealand dollars.
Discounts
A discount can only be applied by the customer on our website at the time of purchase. These cannot be applied retrospectively.
Shipping
Depending on where you live, and when you place your order, you will receive it in 2-5 working days (within New Zealand). Shipments to Australia are up to 10 working days. All free shipping offers are NZ only. Please be aware of any notices on our online store page. If there are circumstances that mean orders will be delayed, we will communicate this clearly at the top of that page.
Undelivered or Damaged Parcels
If you have not received your order after 5 days, please notify us immediately. All claims for damaged or undelivered goods must be made within 14 days of order being placed.
Upcycled & Co. Furniture Paint
Re-selling in a commercial capacity or use of paint for workshops or other commercial or non-commercial activity without written consent is prohibited.
Furniture Painting Workshop & Video Techniques
Sharing, copying and/or transcribing of this content in any way without written permission is prohibited.
Copyright
Our paint and painting techniques are only licensed to be taught in our business by the owner and any employees or contractors of Upcycled & Co. It would be a breach of our copyright for anyone else to teach using our paint or techniques..
© All rights reserved, Upcycled & Co.
All workshops have limited places. Please choose your workshop date and location carefully as workshops are non-refundable. You may transfer your booking to another date or location, providing we have a minimum of 21 days notice and there is a place on the workshop you wish to transfer to. For bookings made from 16th March 2020 onwards, Upcycled & Co. has the right to change your face-to-face workshop to an online session should it be deemed necessary to do so for any reason. In circumstances such as this, a live online workshop will be run in place of the face-to-face class and will be available for 7 days for you to watch. You will be provided with the workshop notes, and paint, brushes and pieces to paint as you would have been in the face-to-face class.
Online Workshop Bookings
Online workshops are non-refundable and cannot be exchanged for any other item. To ensure you have full access to your workshop as and when you want it, we recommend you download the videos to your own device. You will have access to the workshop for 7 days so please download it during this time. We are unable to send you videos as they are removed and archived.
Privacy Policy
When you give us your contact details you can be assured they will be held securely on our database. We will never give your name or any other details to any other person or company. You will always have the option of removing your name from our records if you choose (any email from us will have an unsubscribe option).
Damaged Goods
The most important thing is that our customers are happy. We will be very careful to package your items to ensure they arrive in perfect condition. In the unlikely event that your item is damaged during the shipping process, please contact us and we will rectify any issue immediately.
Cancellation
Once an order has been placed online through our website it cannot be cancelled.
Returns
Please choose carefully as products cannot be returned, refunded or exchanged.
Pricing
All pricing on our website include GST and are in New Zealand dollars.
Discounts
A discount can only be applied by the customer on our website at the time of purchase. These cannot be applied retrospectively.
Shipping
Depending on where you live, and when you place your order, you will receive it in 2-5 working days (within New Zealand). Shipments to Australia are up to 10 working days. All free shipping offers are NZ only. Please be aware of any notices on our online store page. If there are circumstances that mean orders will be delayed, we will communicate this clearly at the top of that page.
Undelivered or Damaged Parcels
If you have not received your order after 5 days, please notify us immediately. All claims for damaged or undelivered goods must be made within 14 days of order being placed.
Upcycled & Co. Furniture Paint
Re-selling in a commercial capacity or use of paint for workshops or other commercial or non-commercial activity without written consent is prohibited.
Furniture Painting Workshop & Video Techniques
Sharing, copying and/or transcribing of this content in any way without written permission is prohibited.
Copyright
Our paint and painting techniques are only licensed to be taught in our business by the owner and any employees or contractors of Upcycled & Co. It would be a breach of our copyright for anyone else to teach using our paint or techniques..
© All rights reserved, Upcycled & Co.