You will often hear me talk about listening to my intuition, in business, and in my personal life. It's that little voice that we can so often discount that has been key to some of my biggest successes in business.
The combination of listening to that voice, plus some very quick-thinking that sealed the deal this time.
It was Tuesday afternoon and I'd been in discussions in a business group around who was and who was not an essential service (as defined by the New Zealand Government in relation to the COVID-19 pandemic). Of course everyone wanted to be in that category, and I can certainly understand why, but to continue to argue the toss with a group of people who clearly didn't want to listen to anyone other than themselves, I quickly left the conversation and focused on my business.
At this point I was acutely aware that the next 12 hours could mean the difference of no sales for the following month or at least a few if I made the right decision in the next 30 minutes.
My decision: To send an email to my database to inform them that I'd be closing my online store at midnight Tuesday (as per the directive given by the New Zealand Government that all non-essential businesses must close from 11.59pm on Wednesday 25th March 2020). This gave me enough time to receive, pack and dispatch order on the last courier on Wednesday morning.
What happened next floored me!
Between 5.49pm and midnight I received $5,843 worth of paint orders.
Literally I had no idea this would happen. None. Zip. Nada. I thought at best I might get a few orders with a combined value of maybe a thousand dollars if I was lucky. Astounded I was.
So, my message here is simple. Start building your email list today.
If you don't know what an email list is, here's what you need to do:
1. Create a one page website (if you don't already have one). I use Weebly.com to create my sites.
2. Develop a valuable piece of free content your website visitors can download (a cheatsheet, checklist, video, e-book or something similar).
3. Set up an opt-in using MailChimp.
4. Embed the MailChimp code onto your website.
5. Start driving traffic to your website to get sign ups. You can run a Facebook ad for this, create a Facebook and website cover image to tell your audience about your free download (see www.facebook.com/upcycledandco and www.upcycledandco.com home page).
Don't know how to do some of these things? Get onto Google and YouTube to find out. As a business owner we all need to become master researchers, and this is how I have learned everything I now know about business.